Who We Are
    Who We Are  /  Quality


    Several national organizations have recognized the quality of care provided to patients by Novant Health Forsyth Region practices and physicians.

    Joint Commission Accreditation

    At least once every three years Novant Health Forsyth Region practices undergo a rigorous approval process by the Joint Commission for Accreditation of  Healthcare Organizations (JCAHO). JCAHO is an independent, not-for-profit organization which sets the standards by which healthcare quality is measured in America and around the world. Our practices are among the nearly 16,000 healthcare organizations that JCAHO evaluated for the quality and safety of care.

    To maintain and earn accreditation, some practices undergo an extensive on-site review by a team of JCAHO healthcare professionals. The purpose of the review is to evaluate the organization's performance in areas that affect your care. Accreditation may be awarded based on how well the organizations met JCAHO standards.

    National Committee on Quality Assurance (NCQA), The American Diabetes Association (ADA), The American Heart Association (AHA), The American Stroke Association (ASA)

    Some of the Novant Health Forsyth Region physicians and practices have been recognized by NCQA, ADA, AHA and the ASA for providing quality care for patients with diabetes or those who with heart/stroke conditions. (See NCQA for more information)

    Patient-Centered Medical Home designation

    Novant Health North Point Medical Associates is proud of receiving consistent positive feedback from our patients and being recognized by national organizations for the quality medical care we provide.

    The National Committee on Quality Assurance has recognized Novant Health North Point Medical Associates as a Level 3 Patient-Centered Medical Home. This is the highest level that a practice can achieve. To earn the PCMH distinction, our practice must adhere to a strict list of standards aimed at improving primary care. The standards outline everything from how records must be kept to how our office communicates with you, the patient.

    NCQA has also recognized our practice for outstanding diabetes care. We offer management for diabetes cases as well as treatment for diabetes symptoms. This recognition means our patients can rely on us to provide comprehensive diabetes care.


    Our parent company, Novant Health, has been nationally recognized as the "Best in Industry for Working Mothers" by Working Mother magazine and one of the "Top 40 Family-Friendly NC Companies" by Charlotte Parent and Piedmont Parent magazines. Additionally, Novant Health was named to the 2002 SMG Top 100 Integrated Healthcare Networks in the country.